Swamp Shack Privacy Policy

This Privacy Policy describes how Swamp Shack ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or use our website, contact us, or request our services.

Last Updated: October 6, 2025

1. Information We Collect

We collect personal information directly from you when you actively provide it to us, and automatically when you use our website.

Information You Provide

When you fill out a quote request form or subscribe to our blog, you voluntarily provide us with the following personal data:

• **Contact Information:** Name, email address, and phone number.
• **Service Information:** Details about your project or service request (provided in the message field).

Information We Collect Automatically (Tracking)

When you browse our website, we use **Google Analytics (GA4)** to collect information about your interaction with our site. This data is non-personal and includes:

• Device and Browser Information (e.g., operating system, browser type).
• Usage Data (e.g., pages viewed, time spent on pages, links clicked).
• Geographic location (at the city/region level).
• Referral Data (how you arrived at our site, e.g., from a Google Ad).

We use **cookies** to facilitate these tracking services. You can adjust your browser settings to refuse cookies, but some parts of the site may not function correctly.

2. How We Use Your Information

We use the information we collect for the following purposes:

• **To Provide Services:** To respond to your quote requests, schedule services, and communicate with you about your project.
• **Marketing and Communication:** To send you updates, service announcements, or promotional content (if you subscribe to our blog).
• **Improvement of Services:** To understand which services and content are most popular, allowing us to improve our website design and service offerings (using Google Analytics data).
• **Security:** To detect, prevent, and respond to potential fraud or security incidents.

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in the following limited circumstances:

• **Service Providers:** We may share your data with third parties who perform services on our behalf (e.g., email service providers, hosting providers) who are contractually obligated to keep your data confidential.
• **Legal Obligations:** We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Your Rights

As a user, you have the following rights regarding your personal data:

• **Access:** You can request access to the personal data we hold about you.
• **Correction:** You can request that we correct any inaccurate or incomplete data we hold about you.
• **Opt-Out:** You can unsubscribe from our marketing communications at any time by contacting us directly.

5. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

**Email:** info@swampshack.com
**Phone:** (407) 250-7847